Your Privacy is very important to us. The following discloses our information gathering and dissemination practices for our website.

From time to time, our site may invite customers to request information from us. That contact information is used to send information about our products & services to our customers.

Customer contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings (see the choice/opt-out section below).

Our sites contain links to other sites & we are not responsible for the privacy practices or the content of such websites.

Cookies

A cookie is a text file sent by a web server - a device where one or more websites are stored - to a web browser, and stored by the browser. The text file is then sent back to the web server each time the web browser requests a page from the web server. This enables the web server to identify and track the web browser and provide richer user experiences for visitors to a web site.

Our website is powered by the Joomla web Content Management System (CMS). By default, Joomla CMS automatically installs a cookie into your web browser as soon as you visit this website. Below, this cookie is referred to as a "session" cookie; that means, the cookie lasts only as long as your current session when using our website.

If you enter our online booking engine then that too includes additional cookies, and will operate in much the same way: to store your purchase choices while you complete your purchase in our shopping cart.

Currently, we use cookies on this website to count the numbers of visitors and understand how to serve our visitors and customers better. We may install and use various plugins or extensions that help enrich the experience of using this website, and which may also use additional cookies, to, for example, monitor how successful each plugin or extension is, or further count the number of times a plugin or extension is used. In this way, those providers can measure the effectiveness of their solutions and make changes to improve their products.

We use Google Analytics to analyse the use of this website. Google Analytics generates anonymous statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html

Below is a list of cookies that we currently use on this website at the time of writing:

  • __utma, __utmb, __utmc, __utmz = from Google Analytics. These cookies are installed in a visitor's web browser when they agree to have cookies stored on their web access device. These cookies are used to collect information about how visitors use our website. We can then use the resulting data to generate reports that can help us improve the website experience. These cookies collect data anonymously; the resulting information allows us to identify the number of visitors who have come to the website, where visitors have come from, and which web pages visitors viewed while on our website.
  • Joomla session cookies (for example: ddfd5b8e2eb21abeda21d8f744ea3c4a) = cookies that are part of Joomla website Content management System (CMS) for this installation, normally automatically installed into a visitor's web browser when visiting this website. The cookies are active only for the current session, and are deleted when the web browser is closed.
  • xvtr_20182 = Web Site Live Chat cookie. This cookie is required for visitor tracking and expires at the end of the browser session (ie. when web browser window is closed).
  • PREF = from Google's online language translation service.

 

Most browsers allow you to refuse to accept cookies. For example, in Internet Explorer you can refuse all cookies by clicking: "Tools" > "Internet Options" > "Privacy", and selecting "Block all cookies" using the sliding selector. This choice will, however, have a negative impact upon the usability of many websites, including this one.

The following links provide information on how to enable or disable cookies using a web browser:

Netscape Navigator 3.0
Netscape 4.0+
Netscape 6.0+
Firefox 2.0+ / 3.0+ / 4.0+/8.0+
Internet Explorer 3.0
Internet Explorer 4.0
Internet Explorer 5.0+
Internet Explorer (IE) 7.0+
Internet Explorer (IE) 8.0+
Internet Explorer (IE) 9.0+
Internet Explorer (IE) 11.0+
Google Chrome
Safari
Opera

You can learn more about cookies at AllAboutCookies.org

The information above is believed to be true at the time of writing this update and is provided in good faith.

Choice/Opt-Out

Our site provides users with the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. As a Kent & East Sussex Railway website visitor, the information you choose to give us will be treated in the strictest confidence and in line with the conditions as set out in the Data Protection Act.

This site gives users the option to have their information removed from our database to not receive future communications or to no longer receive communications. You can send an email with your request to [email protected] or complete the following form

Corrections/Updates

This site gives users the option to change and modify information previously provided. You can send email to [email protected]

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at the address below:

Tenterden Town Station, Station Road, Tenterden, Kent, TN30 6HE. Telephone 01580 765155

Page Updated

30th September, 2016